Terms and Conditions
BellaTrue.com is committed to developing your inner beauty by offering fresh fashion tips, new ideas, and only the best heirloom-quality jewelry at an affordable price. Your use of the BellaTrue.com website constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. If you do not agree to all of these terms, please do not use this web site or make any purchase from it.
If you are interested in a piece of jewelry that is currently on backorder, call us and we can tell you when the item will be back in stock. On occasion, due to the volume of orders we receive, an item can go out of stock before we are able to post notification to the site. If this happens, we will notify you personally or help you find another item.
We make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price. All prices listed on the site are in U.S. dollars.
Sales and Price Reductions
At Bella True, we always offer the best value by providing the lowest possible price. We do not negotiate prices on our products and all prices are final.
Bella True is here to help you find the perfect piece of jewelry. If you are unable to find what you are looking for, please feel free to contact us and one of our expert jewelry consultants will gladly assist you.
Our custom engraving functionality will be coming soon.
Items on BellaTrue.com may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other item may be represented at larger than actual size to clearly show details, or smaller than actual size to show the entire item.
Refer to product videos to note the actual size of the item.
When you order a loose diamond or select bridal pieces, we ship it to you with the accompanying diamond grading report (also called a diamond certificate). These grading reports are lengthy, detailed documents created by diamond grading experts at a highly-respected diamond laboratory – making it very expensive to replace a diamond grading report. Because of this, we require each diamond grading report to be included with each returned diamond.
We will properly size your ring for you before we ship it. Select rings are not resizable. Should you have problems determining your ring size, sign up for Bella True Rewards and we will send you a complimentary finger gauge.
Unless specifically noted, this site, its content, or the information available on or throughout it, is provided on an “as is” basis without warranties of any kind, either expressed or implied. In compliance with FTC regulations, total carat weight of gemstones (including diamonds) in all BellaTrue pre-set jewelry may vary 0.05 carats from the stated weight on the website. Pre-set jewelry is not accompanied by a grading report or an appraisal. Grading reports are only available with the purchase of a loose diamond.
You acknowledge that: you use this site at your own risk; you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment that you use in connection with your use of this site; and that Bella True and its affiliated and third party service providers shall not be liable for any special, indirect, and consequential damages of any kind related to your use of this site.
Please note that the above disclaimer does not apply to products you may purchase through this site. Warranties and return rights concerning such products are governed by terms provided elsewhere in this site and applicable by law.
This site and its contents are provided solely for personal, noncommercial use, including the online purchase of the merchandise depicted, and for no other purpose. Any downloading or copying of materials herein is permitted for such personal, noncommercial site use only. No right, title, or interest in such material is transferred to you upon such copying or downloading, and such materials may not be transferred, linked, replaced, retransmitted or otherwise distributed or displayed, in whole or in part.
Any message you send to us via email, voicemail, or any other transmission relating to your use of this site, other than an actual order of merchandise, shall be and remain Bella True’s property and Bella True shall not be limited in any way in its use, promotional, commercial, or otherwise. Your full name will not be used in any such promotional manner without your permission. You agree that no such messages will violate the rights of any third party or contain libelous or otherwise unlawful materials. We save certain messages and emails for promotional and marketing purposes, but we are not required to do so and do not retain every message we receive.
Policy on Conflict Diamonds
At Bella True, we only purchase diamonds through the largest and most respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict.
Applicable Law and Venue
These Terms and Conditions and your use of this site will be governed and construed in accordance with the laws of the State of Tennessee, applicable to the agreements made and to be entirely performed within the State of Tennessee, without resort to its conflict of law provisions. You hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this site, any purchase from this site, or these Terms and Conditions.
Terms and Conditions updated on October 1, 2008.